Job Board

As required by the provisions of 35C.1, Code of Iowa, notice of recruitment for the following positions is being given.

CITY OF NEWTON IT Support Manager

The City of Newton is looking for a hands-on IT Support Manager to keep our technology running smoothly across all departments. If you’re passionate about solving problems, leading IT projects, and keeping systems secure and connected — we want you on our team! Join a community-focused organization that values innovation, teamwork, and service. Enjoy competitive pay, solid benefits, and the chance to make a real impact on how our city runs.  Applications accepted through November 9, 2025.

Job Description

Under the general direction of the Administrative Services Manager, provides IT support services across city departments including:  resolving questions, inventory, and requests, which may include installing, maintaining and troubleshooting applications including general usage assistance.  Assists in the development, implementation, installation and operation of all information management systems and equipment for the city.

Essential Functions:

Technical Support        

• Provide timely, courteous and effective technical support to city employees (in-person, phone, remote);
• Investigate and manage IT-related projects;
• Install new computer equipment to ensure proper installation of cables, operating systems and appropriate software;
• Perform preventative maintenance and updates in accordance with department policies;
• Discuss software applications with users to determine level of satisfaction and/or the need to modify software; 
• Maintain inventory database of workstations and associated equipment; assist in research and purchase of hardware and software; Provide technical advice and assistance to users concerning data communication equipment and data transmission;
• Train users on basic computer usage and office applications software such as Microsoft Office;
• Maintain accurate records of incidents, service requests, and solutions;
• Oversee contracts with internet and phone service vendors;
• Research and evaluate new technologies; investigate and propose IT solutions;
• Assist the Administrative Services Manager and Department Directors with IT budget and Capital Improvement Plan (CIP) planning for network operational equipment, telecommunications, and technology services.

System Maintenance 

• Monitor local network performance and escalate connectivity issues;
• Oversee the security and integrity of the municipal network system including line-of-sight dishes;
• Assist in implementing IT security protocols, such as antivirus, firewalls, and backup schedules;
• Install applications software on the network; maintain network documentation;
• Create and maintain users, directory structures, security rights and printer configurations;
• Troubleshoot any hardware problems with desktop PCs, servers, switches, routers, printers, and miscellaneous electronic equipment; work with vendors and technicians to correct issues;
• Oversee, configure, and troubleshoot the City’s phone and VoIP systems;
• Oversee electronic e-mail system and server
• Lead issue triage, design and manage backup strategies, and disaster recovery planning;
• Assist with the maintenance and updates of the city website;
• Maintain City cable access channel and televise all City Council meetings/workshops as required and set up for rebroadcasting;
• Operate multiple remote controlled video cameras, monitors, switches, mixers, video recorders, microphones, audio mixers and program-scheduling controllers;
• All other duties as assigned.

Working Conditions:  Agreeable working conditions.  Job has no effect on personal comfort.  Adjustments to “Normal Work Hours” may be necessary to meet work requirements. 

Required Knowledge, Skills and Abilities:  Must possess advanced knowledge of the operation, configuration, and maintenance of personal computers, servers, and peripheral equipment in a networked environment. This includes in-depth experience with Microsoft Windows operating systems (both client and server), Active Directory, Group Policy, and user account management within a domain. The role requires a strong understanding of network architecture and protocols, including TCP/IP, DNS, DHCP, VPN, VLANs, and firewalls. The ideal candidate will have a demonstrated ability to troubleshoot and resolve complex hardware, software, and connectivity issues, develop and maintain system documentation, and apply cybersecurity principles and data protection best practices to ensure compliance and system security. Experience with specialized platforms such as Laserfiche, Symantec, Barracuda, CableCast, ImageTrend Elite, and Target Solutions is highly desirable, as is the ability to support AV systems and video streaming used for municipal meetings. Strong communication skills are essential, including the ability to explain technical issues in non-technical terms. The position also requires the ability to work independently, manage multiple priorities, and lead technical projects from planning through implementation. 

Human Relations: Requires frequent contacts with the public and employees in other departments to give advice, enforce ordinances, solve problems, and coordinate work. 

Supervisory:  Requires partial or general supervision of supply vendor contracts.

Responsibility:  Accountable for work of immediate unit, significant outlay of dollars, equipment or supplies, or results of a process or project having a significant impact.  Errors may cause inaccuracies; unnecessary costs could be difficult to discover.

Confidentiality:  Regularly required to work with data, processes, or confidential information where disclosure is a serious breach of trust. (Criminal information)

Additional Requirements:    For those tasks where a personal or City vehicle is used, individual must be physically capable of operating the vehicle safely, possess a valid Iowa operator’s license and have an acceptable driving record.  Good Moral Character: Can be trusted and is considered by those who know him/her to be a person of good reputation and good standing in the community. The character of a person is determined by past behavior.  History shows good judgment, maturity, a sense of responsibility, and the respect of others. Background Check: Must be able to pass an in-depth background check process due to the need for higher security clearance.

Physical Requirements: This position requires the following physical abilities to successfully perform essential job functions:

• Ability to climb ladders and access rooftops, towers, and other elevated structures to install, maintain, or repair line-of-sight dishes and related equipment.
• Ability to work in confined, awkward, or restrictive spaces such as under desks, behind office furniture, or within network and server rooms to perform cabling, troubleshooting, or equipment installation.
• Ability to safely lift, carry, and move computer equipment, servers, and peripheral devices weighing up to 50 pounds.
• Ability to maintain balance, coordination, and dexterity when working at heights or in tight spaces.
• Ability to use hand tools and testing equipment requiring fine motor skills and manual dexterity.
• Visual and auditory acuity sufficient to work with electronic equipment, read technical documentation, and communicate effectively with staff and vendors.
• Ability to safely operate a vehicle for local travel to City facilities and remote sites as needed.

Acceptable Experience and Training:  Graduation from high school, including or supplemented by computer and/or business courses.  Four (4) years’ work experience in the installation, maintenance and technical support of a network environment, computer software and hardware applications. Or any equivalent combination of experience and training which provides the required knowledge, skills and abilities will be considered.

Compensation

Range of $60,823-$88,798 / Hiring up to $75,745 DOQ based on 40 hours per week.  Excellent benefits package including health, life, long term disability insurance, sick, vacation and holiday leave.

Application Process

Application packets are available online at:  www.newtongov.org under “I WANT TO --- “Apply” ---- “City Employment”

Applications must be submitted by midnight on November 09, 2025.  EO//AA Employer EEO.  Contact Katrina Davis at 641-791-0807 with any questions.

Posted October 9, 2025

Benefits

Pulled from the full job description

• Professional development assistance
• Paid time off
• Employee discount
• Dental insurance
• Flexible schedule

Full job description

Overview
Ideal candidates should love creating conversations with our clients, guiding them through the intake process, and partnering with the entire team throughout the client's journey to better oral health. Our hygiene team works closely with the dental assistant team, benefit​s coordinator, and Dr. Parsons.

On any given day at Hometown Dental you can expect to encounter the following:

• Treating every patient like family, listening to their story, and providing the best care, day after day. It’s that simple!
• Walking into a clean, bright, brand-new office that has brought the latest technology and workflows to central Iowa
• Working in an energetic environment that balances your family time with providing enough hours to make a great income
• A supportive team that values collaboration
• Software and hardware that was purchased intentionally to minimize distractions from face-to-face patient care
• Working with a positive and motivated culture that has zero tolerance for drama

A Day in the life of a Dental Hygienist at Hometown Dental of Newton:

• Arriving 30 minutes prior to the first patient’s arrival
• Creating a comfortable and welcoming clinical environment for new and returning patients
• Consistently exhibiting warm and professional telephone and in-person customer service
• Gaining proficiency in Open Dental software and other third party software related to appointment scheduling, interoffice communication, and insurance processing
• Utilizing digital radiographs, intraoral scanners, local anesthetic, nitrous oxide, magnification and various illumination techniques to identify oral infections and pathology
• Assisting with room setup/breakdown, sterilization, following up with large treatment cases​, and fulfilling specific patient requests
• Completing opening and closing duties as a team

What Winning Looks Like With Us:

• Greeting and dismissing every patient like a cherished family member resulting in quality referrals
• Delivering outstanding patient-centered care including dental prophylaxis, periodontal therapy and preventative services
• Seeking further training and possessing a constant desire to learn
• Confidently collect necessary copays and treatment payments
• Consistently and directly communicat​ing with the entire team to maximize patient satisfaction

Requirements

• Valid dental hygienist license in the state of Iowa
• Valid local anesthetic certification in the state of Iowa
• Experience with Eaglesoft, Dentrix or Open Dental software is preferred
• Experience in pediatric, geriatric, and special needs dentistry is a plus.
• Strong understanding of infection control procedures and aseptic techniques
• Excellent communication skills to effectively interact with patients and team members
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail

Don't delay, apply today and see how you can be a part of what we are building in Central Iowa!

Job Types: Full-time, Part-time

Pay: $38.00 - $45.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: In person

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

To provide complete customer service activities relative to sale, installation, repair and service of service equipment, in addition to a broad range of gas and electric appliances. Also maintain Natural Gas Distribution system to provide safe, reliable, energy to both residential and commercial/industrial customers.

Pay Range: $31.65 - $41.64 (Determined by the current Collective Bargaining Agreement)

Reporting Relationship: Supervisor, Gas Operations

Location: Newton, Iowa 
Must reside within 20 mile radius of Newton, Iowa

Essential Functions:
•    Installs and repairs service equipment plus both gas and electric appliances for residential and commercial customers. Visually examines appliances for defects, performs diagnostic tests applying mechanical, electrical and gas theory or principles to determine cause of malfunction; repair, adjust or replace components.
•    Promotes customer acceptance of non-regulated company programs such as Service Guard products and services. Resolves unusual service problems and customer complaints, providing cost estimates and recommendations on complex or uncommon malfunctions of customer owned appliances.
•    Locates gas services and mains for construction projects. Performs leak detection and cathodic protection activities and installs domestic, commercial and industrial meters and pressure regulating equipment.
•    When required, reads customer meters on a scheduled basis, contacts customers concerning collection of delinquent accounts and performs gas meter turn on and shut off activities in accordance with company policy.
•    Provides requested after hours (on call) services as required. Responds to all emergency requests, i.e.: reported gas leaks, suspected carbon monoxide, simulations, outages, etc., in accordance with Company policies and procedures.
•    Installs, removes and replaces gas meters, performs line locates, leak survey repairs, turn-on and turn-off activities according to company policies and reads meters as required.
•    Attend safety meetings and other employee training as assigned.
•    May participate in community relations activities.
•    Performs other duties, which are similar, related or incidental to this position and may work as directed, in other activities that require skills of a higher classification if qualified, as per Article 15 Section 3.
•    Must comply with Company's Motor Vehicle Operation Policy and Procedure.

What Is Required:
•    High School Diploma or equivalent
•    3-5 or more years Appliance repair and/or installation & service or related experience.
•    Experience/skills in gas and electric appliance repair.
•    In-State and Valid Driver’s License upon hire.
•    CDL and/or Hazmat endorsement based on position assignment may be upon hire.

What Is Desired:
•    Gas Operations degree
•    Formal Appliance repair or electric wiring diagram courses helpful
•    Knowledge of principles of natural gas.
•    Ability to read and understand wiring diagrams and schematics
•    Basic electricity knowledge.
•    Mechanical skills.
•    Strong appliance repair skills.
•    Good decision-making skills.
•    Ability to use electronic instruments for the diagnosis of complicated appliance repair problems.
•    Creative thinking on own with little supervision.
•    Decision-making skills related to safe operation of natural gas distribution system.
•    Strong customer relations skills related to maintain customer on our service program and to sell new products and services as they become available.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Black Hills Energy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.

District Office: Newton, IA
Work Location: Newton, IA
Callout Location: Area #9 Newton, IA 

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

To provide complete customer service activities relative to sale, installation, repair and service of service equipment, in addition to a broad range of gas and electric appliances. Also maintain Natural Gas Distribution system to provide safe, reliable, energy to both residential and commercial/industrial customers.

Pay Range: $31.65 - $41.64 (Determined by the current Collective Bargaining Agreement)

Reporting Relationship: Supervisor, Gas Operations

Location: Newton, Iowa 
Must reside within 20 mile radius of Newton, Iowa

Essential Functions:
•    Installs and repairs service equipment plus both gas and electric appliances for residential and commercial customers. Visually examines appliances for defects, performs diagnostic tests applying mechanical, electrical and gas theory or principles to determine cause of malfunction; repair, adjust or replace components.
•    Promotes customer acceptance of non-regulated company programs such as Service Guard products and services. Resolves unusual service problems and customer complaints, providing cost estimates and recommendations on complex or uncommon malfunctions of customer owned appliances.
•    Locates gas services and mains for construction projects. Performs leak detection and cathodic protection activities and installs domestic, commercial and industrial meters and pressure regulating equipment.
•    When required, reads customer meters on a scheduled basis, contacts customers concerning collection of delinquent accounts and performs gas meter turn on and shut off activities in accordance with company policy.
•    Provides requested after hours (on call) services as required. Responds to all emergency requests, i.e.: reported gas leaks, suspected carbon monoxide, simulations, outages, etc., in accordance with Company policies and procedures.
•    Installs, removes and replaces gas meters, performs line locates, leak survey repairs, turn-on and turn-off activities according to company policies and reads meters as required.
•    Attend safety meetings and other employee training as assigned.
•    May participate in community relations activities.
•    Performs other duties, which are similar, related or incidental to this position and may work as directed, in other activities that require skills of a higher classification if qualified, as per Article 15 Section 3.
•    Must comply with Company's Motor Vehicle Operation Policy and Procedure.

What Is Required:
•    High School Diploma or equivalent
•    3-5 or more years Appliance repair and/or installation & service or related experience.
•    Experience/skills in gas and electric appliance repair.
•    In-State and Valid Driver’s License upon hire.
•    CDL and/or Hazmat endorsement based on position assignment may be upon hire.

What Is Desired:
•    Gas Operations degree
•    Formal Appliance repair or electric wiring diagram courses helpful
•    Knowledge of principles of natural gas.
•    Ability to read and understand wiring diagrams and schematics
•    Basic electricity knowledge.
•    Mechanical skills.
•    Strong appliance repair skills.
•    Good decision-making skills.
•    Ability to use electronic instruments for the diagnosis of complicated appliance repair problems.
•    Creative thinking on own with little supervision.
•    Decision-making skills related to safe operation of natural gas distribution system.
•    Strong customer relations skills related to maintain customer on our service program and to sell new products and services as they become available.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.